Abstract
This document defines an incident management process and supporting documentation that can be used to manage and implement incident management within any organization, project or maintenance activity. Supporting informative diagrams describing the process and example documents are also provided. This standard is applicable to incident management in all development lifecycle models.
General information
-
Status: Under developmentStage: CD consultation initiated [30.20]
-
Edition: 1
-
Technical Committee :ISO/IEC JTC 1/SC 7
- RSS updates
Life cycle
Got a question?
Check out our FAQs
Customer care
+41 22 749 08 88
Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)