This document establishes quality requirements and recommendations for hotels regarding staff, service, events, entertainment activities, safety and security, maintenance, cleanliness, supply management and guest satisfaction.
The requirements are applicable regardless of their classification and category, and whether the services are provided directly by internal staff or by a subcontractor.
Status: PublishedPublication date: 2020-04
Edition: 1Number of pages: 29
Technical Committee: ISO/TC 228 Tourism and related services
Buy this standard
|std 1 145||PDF + ePub|
|std 2 145||Paper|
ISO 22483:2020Stage: 60.60
Got a question?
Check out our FAQs
+41 22 749 08 88
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)
Keep up to date with ISO
Sign up to our newsletter for the latest news, views and product information.