ISO/IEC 19086-3:2017
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ISO/IEC 19086-3:2017
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Abstract

 Preview

ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.

ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.


General information 

  •  :  Published
     : 2017-07
  •  : 1
     : 15
  •  : ISO/IEC JTC 1/SC 38 Cloud computing and distributed platforms
  •  :
    35.210 Cloud computing

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