ISO 18238:2015 provides basic procedures and requirements of closed loop problem solving against product quality problems including failures, defects, accidents, and other undesirable conditions for organizations.
ISO 18238:2015 is intended to improve the closed loop problem solving management which covers the impact mitigation of the problem, root causes identification and problem containment, and lessons learned.
ISO 18238:2015 is applicable to problem solving management of all space products, starting from engineering development phase.
Status: PublishedPublication date: 2015-11
Edition: 1Number of pages: 13
Technical Committee: ISO/TC 20/SC 14 Space systems and operations
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