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Standard and/or project under the direct responsibility of ISO/TC 312 Secretariat Stage ICS
Service excellence- Use case for realizing of service excellence
10.99
Service excellence — Principles and model for public service organizations
20.00
Service excellence — Principles and model
60.60
Service excellence — Measuring service excellence performance
60.00
Service excellence — Designing excellent service to achieve outstanding customer experiences
60.60

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